1. Introduction

Elite Home Construction Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

• Contact information: name, address, email, and phone number.
  
  
• Project details: information you provide about your roof or property.
  
  
• Communication history: emails, messages, and survey notes.
  
  
• Website usage data: IP address, browser type, and pages visited (via analytics tools).
  
  

3. How We Use Your Information

Your information is used to:

• Respond to your enquiries and provide quotations.
  
  
• Carry out site surveys and deliver contracted services.
  
  
• Manage communication and customer service.
  
  
• Send relevant updates or offers (only if you’ve opted in).
  
  
• Comply with legal or regulatory obligations.
  
  

We do not sell, rent, or trade your data with third parties.

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity – to deliver the services you request.
  
  
• Legitimate interests – to maintain business operations and customer care.
  
  
• Consent – for marketing communications (if you opt in).
  
  

5. Data Retention

We retain personal data only as long as necessary for business or legal purposes, typically up to 7 years for customer records.

6. Sharing Your Information

We may share information only with:

• Our employees and approved subcontractors working on your project.
  
  
• Payment providers or insurers, if relevant to your contract.
  
  
• Legal or regulatory authorities where required by law.
  
  

All partners are required to handle data in compliance with GDPR.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access, correct, or delete your personal data.
  
  
• Object to processing or request restriction.
  
  
• Withdraw consent for marketing at any time.
  
  

To exercise these rights, contact: info@elitehomeconstruction.co.uk

8. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

9. Cookies

Our website uses cookies for analytics and to improve user experience.
You can disable cookies through your browser settings.

10. Updates to This Policy

We may update this policy periodically. The most recent version will always be available on our website.

11. Contact Us

For privacy-related questions or data requests:

📧 info@elitehomeconstruction.co.uk

📞 03330 110 103

📍 Elite Home Construction Ltd, United Kingdom

🏠 www.elitehomeconstruction.co.uk